New parents note: You must register the birth of your child before you can get a birth certificate.
Check that you have all of your proof of ID documents with you. You will need to show these to our customer contact officer when your ticket number is called.
If you haven't already, take a ticket from the ticket machine at the entrance.
Once you've submitted the form, your application will go straight into our system. When your ticket number is called, you'll just need to give the customer contact officer your name so they can find your application in the system.
Take a seat in the waiting area and listen for your ticket number to be called. You shouldn't have to wait long.
Last updated: 16 August 2024